Delivery & shipping

All orders placed through this portal is handled and shipped by Opal coffee roasters. Delivery takes place while stock lasts, if for any reason an order takes place while stock is in transit we will offer alternative options.

User agreement

By using & purchasing stock via this portal you are agreeing to our terms & conditions.

Quality control

Each batch of roasted coffee goes through quality control to ensure consistent quality, for any reason you the customer believe your order is not up to quality standards we will match batch codes & Q-c.

General conditions

By using this website you enter into agreement not to reproduce, copy or distribute for your own gain.

Refunds & Returns

Due to the nature of coffee we do not accept returns or grant refunds, for any reason you wish to request either we will co- operate to come to the ideal scenario in which both parties are satisfied.